Contents

1. Contact Form settings

2. Tom & Jerry Online Documentation

3. Install Theme and Import Sample Data issue

1. Contact Form settings

Sometimes, you make your new the contact form but haven't received the email although you have inputted the correct information. This issue is due to the settings of your contact form.

In order to make the contact form works: you need to match the settings between Form and Mail tab follow this image instruction:



2. Tom & Jerry Online Documentation

We are working to make our documents online, please stay tuned and come back later. Thanks you :)

3. Install Theme and Import Sample Data issue

* Many issues that you may run into such as; white screen, demo content fails when importing and other similar issues are all related to low PHP configuration limits. The solution is to increase the PHP limits. You can do this on your own, or contact your web host and ask them to increase those limits to a minimum as follows:

1 - Please make sure you have done the properly installation order is: install & active theme > install & active plugins > install Sample Data.
2 - Increase your PHP Configuration Limits, bellow is the recommended of PHP Configuration:

** If you have done all but still encounter this issue and your web sever is Nginx. It might be problem of Nginx server configuration has the too low response time. You should increase the timeout to 300 the try to reinstall the sample data.